SHIPPING & DELIVERY

WE SHIP WORLDWIDE, DIRECTLY FROM OUR WAREHOUSE IN VIETNAM.

PROCESSING TIME

FOR INTERNATIONAL CUSTOMERS: PLEASE ALLOW UP TO 7 BUSINESS DAYS FOR ORDER PROCESSING BEFORE DISPATCH. ONCE SHIPPED, A CONFIRMATION EMAIL AND TRACKING NUMBER WILL BE PROVIDED WITHIN 1–3 BUSINESS DAYS.

FOR CUSTOMERS IN VIETNAM: ORDERS ARE TYPICALLY PROCESSED WITHIN 1–3 BUSINESS DAYS. IN MOST CASES, YOUR ORDER WILL BE DISPATCHED THE FOLLOWING BUSINESS DAY AFTER PLACEMENT.

ESTIMATED DELIVERY TIMES:

VIETNAM: 1-3 BUSINESS DAYS
USA, CANADA: 5-8 BUSINESS DAYS
KOREA, UK, AUSTRIA, BELGIUM, DENMARK, FRANCE, GERMANY, NETHERLAND, SPAIN, SWEDEN, ITALY: 5-7 BUSINESS DAYS
CHINA: 3-7 BUSINESS DAYS
THAILAND: 6-10 BUSINESS DAYS
SINGAPORE, HONG KONG, MACAU: 2-3 BUSINESS DAYS
JAPAN, MALAYSIA, INDONESIA, PHILIPPINES, BRUNEI, TAIWAN, CAMBODIA: 3-5 BUSINESS DAYS
UAE, QATAR, SAUDI ARABIA (SA): 3-5 BUSINESS DAYS
AUSTRALIA, NEW ZEALAND: 7-9 BUSINESS DAYS
CZECH, FINLAND, POLAND, SLOVAKIA, BULGARIA, HUNGARY, IRELAND, LUXEMBOURG, SLOVENIA, LATVIA, PORTUGAL, ESTONIA, CROATIA: 16-18 BUSINESS DAYS
OTHERS: 6-10 BUSINESS DAYS

PLEASE NOTE THAT DELAYS MAY OCCUR DUE TO INCORRECT ADDRESS, WEATHER CONDITIONS, OR PUBLIC HOLIDAYS. DURING SALE PERIODS, ADDITIONAL PROCESSING TIME MAY BE REQUIRED.

PRE-ORDER

PRE-ORDER PIECES AT WET AVOCADO ARE CRAFTED TO ORDER. DEPENDING ON THE COMPLEXITY OF THE DESIGN, PRODUCTION MAY REQUIRE BETWEEN 15 TO 30 BUSINESS DAYS PRIOR TO SHIPMENT.

ONCE YOUR ORDER IS READY, YOU WILL BE NOTIFIED AND SHIPPING WILL BE ARRANGED ACCORDINGLY. PLEASE NOTE THAT PRODUCTION TIME IS SEPARATE FROM SHIPPING TIME.

FOR THE MOST ACCURATE PRODUCTION TIMELINE, PLEASE DON'T HESITATE TO REACH OUT TO US VIA INSTAGRAM @WETAVOCADO OR AT CONTACT@WETAVOCADO.COM.

CUSTOMS & IMPORT DUTIES

IMPORT DUTIES MAY BE ASSESSED BY YOUR LOCAL CUSTOMS AUTHORITY UPON ARRIVAL. AS REGULATIONS AND FEES VARY BY COUNTRY, WE RECOMMEND REVIEWING YOUR LOCAL IMPORT POLICIES PRIOR TO PLACING AN ORDER.

PLEASE NOTE THAT IF A PACKAGE IS REFUSED DUE TO UNPAID CUSTOMS FEES, THE ORDER WILL NOT BE ELIGIBLE FOR A REFUND.